GreeN Flag Promise
At Malachy Parts & Service, we believe excellence goes beyond fixing equipment—it’s about building trust and delivering unmatched support for your kitchen’s success. Our Green Flag Promise embodies 10 commitments that set us apart, from proactive maintenance to round-the-clock availability. With every service call, we’re here to ensure your kitchen runs smoothly, efficiently, and worry-free. Discover how we’re redefining service excellence and why so many kitchens rely on us as their trusted partner.
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Visit us at booth 954!
Yes! My kitchen needs the Green Flag Promise!
Our Commitment
#MalachyCares
✅ Proactive Support for Your Kitchen’s Success
We don’t just respond to problems; we help prevent them. With our maintenance plans and expert advice, we ensure your kitchen stays running smoothly year-round.
✅ First-Time Fix Commitment
Your time is valuable. That’s why we stock our service vans with parts and ensure our technicians are trained to complete many repairs on the first visit.
✅ Transparency You Can Trust
You’ll never be in the dark about your service. Our detailed photos, videos, and technician notes through XOi keep you fully informed at every step of the repair process.
✅ Minimal Downtime, Maximum Results
Whether it’s emergency repairs or scheduled maintenance, we work with urgency to get your equipment up and running quickly—because we know every minute counts in your kitchen.
✅ Reliable Service Backed by Industry-Leading Warranties
We offer a 180-day warranty on every job, ensuring peace of mind long after the repair is done.
✅ Expert Technicians, Specialized for Your Needs
Our team is factory-trained by the top manufacturers in the industry, so you get skilled professionals who know your equipment inside and out.
✅ Customized Solutions for Your Business
No two kitchens are the same. From preventative maintenance to emergency repairs, we tailor our services to meet the unique needs of your business.
✅ Round-the-Clock Availability
Whether it’s early morning prep or late-night service, our team is here for you 24/7, ensuring help is only a call away.
✅ Your Partner in Efficiency
From energy-efficient solutions to recommendations on extending the life of your equipment, we’re dedicated to helping you save time and money in the long run.
✅ A Focus on Building Relationships, Not Just Fixing Equipment
We believe in being more than just a service provider. We’re your trusted partner, invested in your success as much as you are.
The Green Flag Promise is never far behind
Rich Malachy ensures that every job is completed to our high standards and yours. Any issues, he has your back. Just email Richard@MalachyCares.com and let him know how he can make it right and he will.
Certified Installers
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