Pizza Group USA
National Service Network
Service & Installations
National Dispatch for Your Pizza Group USA Equipment powered by The Care Team!
We have a network of factory authorized companies, ready to assist with your service and installation needs. Questions? Check our Solutions Center for frequently asked questions.
Interested in purchasing equipment? View our Rep Directory →
Authorized Parts for Service Companies
Pizza Group Parts Store
To order genuine OEM Pizza Group USA parts & accessories shop our online store or call 888-213-3790.
Quick Tips & Info
Frequently Asked Questions
What specifications does each dragon oven require?
Voltage: 208V to 240V, 3 phases, 45 AMPS BREAKER on wall. (Max 35 Amps current draw)
From the breaker to the Dragon’s internal connector: 3 AWG CABLE 3 Phases +ground
Gas type: Natural Gas
Gas pipe size: 3/4 NPT
Gas inlet pressure: 8-inch water column/ 20 mBar *
Gas regulator: *ONE 3/4 inches GAS REGULATOR FOR EACH OVEN IS REQUIRED
Gas Connection: a quick disconnector hose and a gas valve are required
How do I know my equipment is under warranty?
How fast can I have a technician arrive to service my equipment?
How long does an installation take on my pizza group DRAGON Conveyor oven?
How can I order parts and for my pizza group equipment?
We stock a large inventory of OEM pizza group usa equipment parts. Visit our online store or call 888-213-3790.
Authorized Pizza Group Dealers
Rep Directory
Michael Palombo
Illinois Culinary Equipment
Chicago/Wisconsin
312-929-6167
michael@icerepinc.com
www.icerepinc.com
Fash Asvadi
Director, Pizzaovens, LLC
Los Angeles, CA
1-877-367-6836 ext. 106
FAsvadi@Pizzaovens.com
www.pizzaovens.com
Tom Mitchell, CFE DFS
TLC Marketing Inc
403-540-7620
tommitchell@tlcmarketing.ca
www.tlcmarketing.ca
Craig Hirst
Omcan
Cell: 416-529-5495
Office: 905-828-0234
craig.hirst@omcan.com
www.omcan.com
Owen Freeman
Principal, Ability Reps
10 Blackburn Center, Gloucester, MA 01930
Cell: 617-803-1891
Office: 978-281-2700
ofreeman@abilityreps.com
www.abilityreps.com
Devon Zielinski
President, USA Restaurant Suppliers
469-583-2137
devon@usa-rs.com
www.usa-rs.com
Christian Hernandez
Director of Operations, 24/7 Restaurant Equipment
732-508-0943
Christian@247restaurantequipment.com
www.247restaurantequipment.com
Pizza Group Service & Installations
Request Service
Please fill out this form below and include details about your Pizza Group USA Equipment service or installation request. For immediate assistance, please call 888-213-3790 or email pizzagroup@malachycares.com.