National Service Network

Service & Installations

National Dispatch for Your Pizza Group USA Equipment powered by The Care Team!

We have a network of factory authorized companies, ready to assist with your service and installation needs. Questions?  Check our Solutions Center for frequently asked questions.

Interested in purchasing equipment? View our Rep Directory →

Pizza Group Dragon

Authorized Parts for Service Companies

Pizza Group Parts Store

To order genuine OEM Pizza Group USA parts & accessories shop our online store or call 888-213-3790.

Pizza Group Dragon
Pizza Group Divider & Rounder

Quick Tips & Info

Frequently Asked Questions

What specifications does each dragon oven require?

Voltage: 208V to 240V, 3 phases, 45 AMPS BREAKER on wall. (Max 35 Amps current draw)

From the breaker to the Dragon’s internal connector: 3 AWG CABLE 3 Phases +ground

Gas type: Natural Gas

Gas pipe size: 3/4 NPT

Gas inlet pressure: 8-inch water column/ 20 mBar *


Gas Connection: a quick disconnector hose and a gas valve are required

How do I know my equipment is under warranty?
Contact us with your equipment serial # and we can verify for you!
How fast can I have a technician arrive to service my equipment?
Once the call is placed, depending on the emergency level and call volume, it will be determined how fast the response time will be. Please call our dedicated Pizza Group Equipment Service team if you need same day service 888-213-3790.
How long does an installation take on my pizza group DRAGON Conveyor oven?
Every installation and job site is different. After a certified service agent performs a site survey, we can determine how long the installation should take. You can anticipate 4 to 6 hours for a single unit installation.
How can I order parts and for my pizza group equipment?

We stock a large inventory of OEM pizza group usa equipment parts. Visit our online store or call 888-213-3790.

Authorized Pizza Group Dealers

Rep Directory

Michael Palombo

Illinois Culinary Equipment

Fash Asvadi

Director, Pizzaovens, LLC
Los Angeles, CA
1-877-367-6836 ext. 106

Tom Mitchell, CFE DFS

Craig Hirst

Cell: 416-529-5495
Office: 905-828-0234

Owen Freeman

Principal, Ability Reps
10 Blackburn Center, Gloucester, MA 01930
Cell: 617-803-1891
Office: 978-281-2700 

Devon Zielinski

President, USA Restaurant Suppliers

Christian Hernandez

Director of Operations, 24/7 Restaurant Equipment

Pizza Group Service & Installations

Request Service

Please fill out this form below and include details about your Pizza Group USA Equipment service or installation request. For immediate assistance, please call 888-213-3790 or email