MALACHY Mondays
Every kitchen has a story β Mondays just happen to be the wildest.
Our animated series turns real moments from the service world into stories of laughter, lessons, and a little bit of chaos.
Ep.1: On-Site Surveys = No Tetris With Ovens π§
When the equipment doesnβt fit through the doorwayβ¦ thatβs a Malachy Monday.β π
This episodeβs lesson?
π Always perform an on-site survey before delivery or installation.
Itβs the best way to catch the little details β like door width, ceiling height, and tight corners β before your tech ends up playing Tetris with a pizza oven. ππ§
At Malachy Parts & Service, our certified technicians know that a few extra minutes on-site can save hours (and headaches) later. πͺ
Ep. 2: The Bet β Customer Call
Every service company has that call β the one that tests your patience.
Ep. 2 of Malachy Mondays, βThe Bet β Customer Call,β shows why emotional control is one of the most underrated skills in our industry. π₯βοΈ
You canβt control the customer β only your reaction.
At Malachy Parts & Service, our Care Team turns tough moments into lessons on empathy, teamwork, and composure. πͺπ
Ep. 3: Coming November 10th
Stay Tuned!
Like what you saw?
Want to be featured in our next episode?
We’d love to chat about it! Contact: lisa@malachycares.com
