Choosing a factory authorized food equipment service company can offer several benefits, including:

Expertise: Factory authorized service companies have undergone training and certification by the equipment manufacturers. This means that they have the necessary expertise and knowledge to diagnose and repair issues with the equipment accurately.

Access to parts: Authorized service companies have access to original equipment manufacturer (OEM) parts, which are designed specifically for the equipment. This ensures that the equipment is repaired with the correct parts and that they are of the highest quality, reducing the risk of equipment failure and downtime.

See Rich Malachy, CEO, at NAFEM in our latest Vlog! He was there strengthening our partnerships and creating new ones!

Warranty: Many equipment manufacturers offer warranties for their equipment, which may only be valid if the equipment is serviced by an authorized service company. Using an unauthorized service company can void the equipment’s warranty, which can be costly for the business in the long run.

Safety: Factory authorized service companies are knowledgeable about the equipment’s safety procedures and can ensure that the equipment is safe to operate. This can help prevent accidents, injuries, and equipment damage.

Efficiency: Authorized service companies can often provide faster and more efficient service due to their familiarity with the equipment. This can help reduce downtime and increase productivity, which is especially important in a commercial kitchen or foodservice environment.

Overall, choosing a factory authorized food equipment service company (LIKE MALACHY) can provide several benefits that can help ensure the safe and efficient operation of commercial kitchen equipment.

We are now servicing national chain restaurants, supermarkets, hospitals, convenience stores and more in NEW YORK CITY! We are bringing the care team to you across all 5 boroughs, including Long Island! We are excited to bring factory authorized service to our customers across both markets.

See our list of growing manufacturers that we are authorized for here.